What personal data do we collect and for what purpose do we do this?
When you submit a request through the Website or through any other means of communication, we collect personally identifiable information, such as names, addresses, telephone numbers, e-mail addresses, and / or other information that could identify a person. We use this information to answer your request.
When you report something to us about our products, and in particular report an adverse event, we collect personally identifiable information, such as names, addresses, telephone numbers, e-mail addresses, and / or other information that could identify a person. We collect, process and transmit this information in accordance with our legal obligations.
We use the data collected through websites for statistical purposes to understand how our website is used and how we can improve it. For this we use a website analysis service to track the use of the website by means of cookies. Among other things, this service collects the IP address (Internet Protocol address) of your computer or device. However, the IP address would only be used in exceptional cases to identify you in legal proceedings or criminal investigations.
Will data be shared with third parties?
KannaSwiss does not pass on any data to third parties. However, we sometimes work with external service providers who help us collect and process security information and/or provide other services, such as: B. technical support or data hosting. Service providers may be able to access your personal information in order to provide the Services. However, further use is prohibited by contract.
How long do we store your personal information?
We only store your personal data for as long as is necessary to fulfill the purposes stated in this privacy statement, unless a longer or shorter retention period is required or permitted by law.
What rights do you have with respect to your personal information?
You have the right to request information about the personal data we have about you at any time.
To the extent permitted by law, you may also request the deletion of your data, correction of errors or restriction of the processing of your personal data. You may also object to the processing of your personal data. If you want to exercise your rights, please contact us. Please note that applicable laws may prohibit us from completing or restricting your request for the removal of security information.
You also have the right to file a complaint with the regulatory body.
How do you reach us?
Bergdietikon, November 2022